Data Deletion Instructions

Delete your data yourself

Sign in to Socialens and use Delete workspace at the bottom of your dashboard. You will be asked to type your workspace name to confirm. Deletion is immediate and permanent, and removes everything listed below.

If you cannot sign in, email support@agatisgroup.com from an address we can associate with your business, naming the Instagram account (@username) you connected. We will delete the data within 7 days and confirm by reply.

What gets deleted

• Your workspace and its login.
• The stored access token for your Instagram account.
• All cached research data fetched using your connection: researched account profiles and posts, follower history snapshots, and hashtag search results and history.

Deleting your workspace does not cancel your subscription. Cancel that separately through Lemon Squeezy, using the billing link on your dashboard or the receipt email from your purchase.

Revoke access yourself

You can also cut off the app's access without contacting us: in Facebook, go to Settings & privacy -> Settings -> Business integrations, find Socialens, and remove it. This invalidates the stored token immediately, so no further API calls can be made on your behalf. Then email us (see above) and we will delete the already cached data as well.

Questions

See our privacy policy for what we store and why, or contact support@agatisgroup.com.